RRD Enterprises

Shipping & Return Policy

Shipping & Order Processing Policy

At RRD Enterprises, we ensure a smooth and transparent order fulfillment process from product design to delivery. Here’s how we manage your orders efficiently:

Order & Production Process:

• Product Design: Finalized on the same day of order confirmation, ensuring quick turnaround.

• Payment Confirmation: Production begins immediately after payment is received.

• Print & Dye Process: Takes approximately 1-3 business days to complete, depending on the complexity of the order.

• Quality Check & Packaging: Our team spends 1-2 days carefully inspecting and preparing your order for shipment.

Shipping & Delivery:

• Shipping time varies depending on the delivery city and location.

• We partner with trusted courier services to ensure your order reaches you safely and on time.

• Estimated delivery times typically range from 1-3 business days within major cities, with slightly longer timelines for remote areas.

Order Tracking & Support:

• Once shipped, you will receive a tracking number to follow your order’s journey.

• For any questions or concerns, our customer support team is available to assist you promptly.

We are committed to delivering quality products with timely service to meet your expectations.

Return & Quality Assurance Policy

At RRD Enterprises, we produce custom products designed for every individual client. Because our products are made based on your needs, we do not accept returns or exchanges except for items with manufacturing or quality issues.

Quality Assurance:

Each product is quality checked thoroughly before shipping to match our high expectations.

The combination of premium material and the best printing methods ensures we get exceptional results.

If a Product You Have Purchased Is Damaged or Defective:

Look at your package as soon as it is delivered.

Should you find issues with the product within 48 hours of receiving it, contact our support team with pictures and include your order number.

Once we check and agree on the issue, we will either send you another product or give you a refund.

Important Notes:

Sometimes print color or design will vary a bit during production and is not seen as a problem.

We don’t allow returns when the issue is a change of mind, errors in the provided information by the client or regular wear and tear.

Your happiness is a priority for us and we are committed to quickly solving any true product quality problems.